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I agree with you omni...i think we are making a difference. When I look at the total shrink for the store vs. our recovery and other LP stats I realize how much more the shrink would be without our departments effort. I just wish the store management would have this attitude too and not look negatively on us becuase we're a non-revenue generating department or because they don't like hearing what they're doing is hurting the profitability of the store.
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