Still working on how I feel about the quote, and I can't speak for KWFLATBED...but here is my take on that...having that ability without the need to use it or flaunt it is a good thing. Having the ability and using it for everything or flaunting it,....seems pretty silly. So there may be some truth to it....even though it wasn't presented in the most appealing wrapper.
YES--Ideally the cooperation and partnering skills should take care of that, but I think once those are exhausted and you get to the end of the road an option #2 is a very necessary thing.
Here is a scenario for example. Hypothetically I am an LPM who answers to the store manager. I have a store manager that wants to keep an interior door next to the cash room open. As a direct report, I exhaust every attempt to get that rectified, explaining the security situation, how it impacts the business, how making the area a soft target is a BAD idea for safety reasons.
Final answer is for comfort reasons the door stays open.
He wants it to stay open....what is the option? With no ability to circumvent an insane decision like this, I would walk by that door everyday and either leave it open or play the open-shut game with the powers that be..... I think when you look at it like that it makes more sense.